PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

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eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. At its annual user conference in Boston last week Siebel ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its marketing automation system, reflecting broader changes in how organizations manage communication, engagement ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. SAN FRANCISCO—With its $5.85 billion buyout of Siebel ...

Dave Harris is Principal Consultant at LexisNexis Enterprise Solutions. He has over 15 years’ experience in the professional services sector including in IT departments at law firms. Prior to ...

PROVIDENCE, R.I., Oct. 30, 2025 /PRNewswire/ -- Wealthbox, the highest-rated CRM software for financial advisors, today announces its AI Notetaker is now available, following a successful pilot ...

To bolster customer relationships, organizations have generally focused on three key components of a business: people, processes, and technology. However, it's time to add knowledge to the list. Many ...

A CRM cycle is essential for businesses looking to effectively manage their customer relationships and drive growth. This process involves progressing through various stages to achieve success. When ...

Zendesk acquired Base CRM in 2018 to give customers a CRM component to go with its core customer service software. After purchasing the company, it changed the name to Sell, and today the company ...