Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

FRAMINGHAM, Mass.--(BUSINESS WIRE)--An organization's processes, assets, and even products have become a living ecosystem of communication, cognition, and collaboration due to the increasing ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

One traditional company after another — manufacturers and service providers alike — is facing a vexing problem: Their business models have become so complex that it is harder and harder to generate ...

For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...

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