Forbes contributors publish independent expert analyses and insights. author of Chained to the Desk in a Hybrid World: A Guide to Balance. We've all worried about saying the right thing when we’re ...

Emotionally mature individuals use careful language to turn tough conversations into growth opportunities. Learn seven key phrases to improve communication and relationships.

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Magdalena Nowicka Mook We ...

Difficult conversations don't have to be so stressful. Source: Alexander Suhorucov/Pexels Difficult conversations, you know them well. These are the types of talks that require you to deliver bad news ...

Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a demanding boss, or an upset partner, learning how to navigate these ...

In text, you want to find the balance between short and effusive. "Don't be too short (i.e. responding with one-word answers) ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...