E-business applications vendor Siebel Systems Inc. today began shipping Siebel 7, the latest version of its customer relationship management (CRM) software. The biggest change to the software is that ...
The adage “information is power” especially applies when it comes to dealing with your customers. Whether you’re trying to prospect for new customers or service (and grow) your existing ones, the more ...
With CRM software, you can determine who your most profitable customers are based on their purchase histories. The analytics tools can then enable you to generate reports detailing service times for ...
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