When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible.

Wenn Sie unerwartete Gebühren von Microsoft in einem Kontoauszug Ihrer Bank, Karte oder einem anderen Zahlungsanbieter sehen, möchten wir Ihnen helfen, Ihre Frage so schnell wie möglich zu …

Feb 27, 2025 · You need to follow the steps I provide below to contact support (I've taken screenshots of the key steps to make sure you're doing it correctly) You can choose to chat with support one-on-one …

Aug 10, 2025 · I understand that you're having some confusions about your charge from Microsoft. To investigate about your charge, please go to this link and follow the steps: How to investigate a billing …

When you see unexpected charges from Microsoft in a monthly statement from your bank, credit card, or any other payment provider, we want to help you resolve your questions as quickly as possible. New: …

Nov 2, 2025 · If you can't find the subscription charge on all of your accounts, you'll need to contact your financial institution/bank directly to dispute it, and they may process a refund, as this would be …

Jul 16, 2025 · Learn how to interpret the charges on your invoice for your Microsoft business subscription with an MCA billing account. Learn how to manage your subscription renewal for a …

Jul 30, 2025 · This page provides an overview of common charges found in the Billing section of your UI, and the different types of pricing that are applicable to buyers, sellers and clients.

Nov 14, 2025 · Check your billing history: If you have access to a billing portal (like the Microsoft Store or Azure), log in and review your recent transactions. Contact support: If you still cannot determine …

Dec 2, 2025 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take: Contact Microsoft 365 …

2 days ago · I am getting a reoccurring charge from Microsoft monthly billing statement. How do I find out more details about this charge?

Dec 16, 2025 · This can help clarify the source of the charge. Cancel Subscription: If you find a subscription that you did not authorize, you can cancel it. You can do this by going to the Microsoft …

Jul 28, 2025 · I am trying to figured out what my credit card is being billed for but when I go onto my account dashboard there is no manage payments page or anywhere for me to look up and …

1 day ago · You can also review your billing history in the Microsoft 365 admin center to see if there are any details regarding the charge. Additionally, if you have any third-party services linked to your …

Sep 23, 2025 · If it doesn't show up, the charge may have been from a family member or a friend who might have your payment card added/linked to their accounts. Please check their accounts' Order …

Dec 3, 2025 · If you are being charged for a service that is not showing up in your Microsoft account, there are a few steps you can take to investigate and potentially resolve the issue: Review Your …

Sep 7, 2025 · Learn how to read and understand your detailed usage and charges file. View a list of terms and descriptions used in the file. Learn how to identify anomalies and unexpected changes in …

Jan 20, 2025 · You may follow the guide through the official Microsoft website to investigate the charge from Microsoft through this link: https://support.microsoft.com/account-billing/how-to-investigate-a …

Feb 13, 2025 · Since this charge is from Microsoft and you're unsure about which account it belongs to, the best option is to directly contact Microsoft’s Billing team (Find Microsoft 365 for business support …

Jul 31, 2025 · Go to the Manage Your Payments page on your Microsoft account dashboard and check if the transaction is visible in your account. If you do not recognize the charge, select "Investigate".

Apr 7, 2025 · Here's Microsoft's page describing how to investigate a charge you don't recognize, where you can follow the instructions to do everything you can do yourself online, which is all that any …

Aug 29, 2024 · Learn how to understand your bill and resource usage and to verify charges for your individual Azure subscription, including pay-as-you-go. Learn how to interpret the charges on your …

Sep 5, 2024 · When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible.

Dec 14, 2022 · I understand you want to investigate an unrecognized charge from Microsoft. Have you checked your email or order history? Please watch the video tutorial and use the charges …

Jun 22, 2025 · First, investigate the charge through your Microsoft account’s billing pages. Then, secure your account by changing passwords, removing stored payment methods, and enabling multi-factor …

Mar 25, 2024 · You have the option to dispute the charge with your bank on the ground that it was unauthorized and have a charge back processed or you can reach Microsoft store support with the …